Shipping Policy
Shipping Policy
At CaseDrop, we are committed to providing fast and reliable shipping to our customers across the UK. We aim to dispatch all orders within 1-2 working days after your purchase is confirmed. Here’s everything you need to know about our shipping process:
Shipping Methods & Costs
Royal Mail 1st Class: This service offers delivery within 1-2 working days and is recorded by Royal Mail at point of delivery. This ensures that you’ll have peace of mind knowing your order has been safely delivered. We use this shipping service for individual phone case orders, and the cost for this service is £0.99 per order.
Evri Standard: For heavier items we use Evri Standard delivery, which also delivers within 1-2 working days. Evri offers tracked delivery, so you’ll receive tracking updates throughout the delivery journey, providing more transparency. The cost for this service is £1.99 per order.
Free Shipping Offer
We love to reward our customers! If your order total is £20 or more, free shipping will be automatically applied at checkout. This offer is available for all orders shipping within the UK, and any applicable shipping cost will be deducted from your order at checkout, once the minimum spend is met.
Dispatch Times
Once your order is placed, we aim to dispatch it within 1-2 working days. We strive to get your items to you as quickly as possible, ensuring that your personalised phone cases, tumblers, and other custom-designed products are delivered as quickly as possible.
Order Tracking
Royal Mail 1st Class: Once your package has been dispatched, you will receive an email with your Royal Mail reference number.
Evri Standard: For Evri deliveries, you will receive a tracking number, allowing you to track your order every step of the way.
Delivery Times
Royal Mail 1st Class: Typically delivered within 1-2 working days after dispatch.
Evri Standard: Typically delivered within 1-2 working days after dispatch, with tracking updates available throughout.
Additional Information
All orders will be dispatched from our UK premise.
We ship to UK addresses only at this time.
If you have any special delivery requirements or need to change your delivery address, please contact us before your order is dispatched.
By choosing CaseDrop, you're ensuring that your personalised phone cases and tumblers are handled with care and delivered swiftly.
Need Help?
If you have any questions about shipping, or your order in general, feel free to reach out to us with any query. We’re always happy to help.